All sales are final. We do not refund or exchange orders. If your order arrives broken or damage please visit the contact page with your order number and a picture of your order. We will gladly replace your damaged items.

We recommend you have a wax melter or plan to purchase one upon purchase. All wax melts can be cut into desired size to fit your wax melter.

It is recommended to keep your wick trimmed 1/4" before every burn, allow a full melt pool at each burn (about one hour), and burn on an even surface away from drafts.

- Wood wicks have a distinct crackling sound when burning creating a relaxing ambiance.

- Burn more evenly because of the wide base wicks. Wooden wicks tend to not mushroom the way cotton wicks do. That means minimal carbon buildup, debris and sooting.

- Visually appealing as they produce a flat horizontal flame.

- Wooden wicks overall add more value to your candle with their crackling ambiance, enhanced burn performance, and modern appeal.